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Last updated: 01 May 2018
You do not need to register to browse the Site but you must become a Registered Site User (i.e. create your personal account on the Site using a valid email address) in order to receive our Email service.
You must be at least 16 years old to register and by registering an account you are confirming that you are at least 16 years old. Your account may be terminated without warning if we have any reason to believe that you are under 16 years of age. You undertake that: (a) all registration information you submit will be truthful and accurate; and (b) you will maintain the accuracy of such information.
We may at any time and for any reason refuse to accept a registration from any person.
Travelscoop provides links to travel deals, links to travel competitions, publishes money saving travel tips, publishes other travel related articles and occasionally runs travel competitions. We do not sell travel or holiday related products directly to consumers and ve.
While we aim to ensure that all information provided on the Site is accurate, we cannot guarantee that there will be no mistakes or errors, though these will be corrected speedily on discovery. If you identify a possible error please email us at email@example.com.
The Site is provided for users who can access it from the United Kingdom. If you decide to access the Site from outside of the United Kingdom you acknowledge that: a) we make no representation that the Site is appropriate for use by users outside the United Kingdom; and b) you shall comply with all applicable laws in the relevant jurisdiction from which you are accessing the Website.
We may remove the Site or cease the provision of any of the services or terminate your subscription to the Email at any time in our sole discretion for any reason whatsoever. You shall be entitled to terminate your subscription to the Email at any time either by clicking the link at the bottom of any of our email communications, or by emailing us at firstname.lastname@example.org. Our unsubscribe links will remove you from our database immediately in a single click.
You may not use the Site in any improper or unlawful manner or in breach of any legislation or licence that applies to you.
Without limiting the foregoing, you agree that when using the Site, you will not:
The Site and Email will contain links to websites operated by third parties that are not under our control and are provided to you for your convenience only. We make no warranties or representations whatsoever about any other website which you may access through the Site or Email.
Without limiting the foregoing, third party sites are in no way approved, vetted, checked or endorsed by us and you agree that we shall not be responsible or in any way liable for the content, accuracy, compliance with relevant laws or accessibility of any information, data, advice or statements or for the quality of any products or services available on such sites. If you choose to access a website beyond our control, you do so at your own risk. In addition, use of any such third party website or microsite may be subject to your acceptance of additional terms and conditions.
From time to time it may be possible to enter competitions or prize draws through the Site. Where additional terms apply you will be notified of that fact and given an opportunity to read those terms and conditions before you enter the competition or the prize draw.
All Intellectual Property Rights in and to the Site and Email and all content and materials contained therein are owned by and shall remain owned by us or our licensors or our suppliers or partners.
You may view, download and print any materials and information made available to you through the Website subject to the following conditions:
Please contact email@example.com if you believe that content displayed on the website has violated your Intellectual Property rights.
We will exercise all reasonable skill and care in providing the Site and Email. We obtain materials and information provided on the Site from merchants and other third party partners and suppliers and so we are not able to guarantee the accuracy, completeness, currency or reliability of any such materials or information.
Without limiting the foregoing, we cannot guarantee and do not promise that the Site and Email and all materials and information provided through it will meet your requirements. Therefore we advise you to check any materials or information provided to you through the Site as any reliance that you place on the accuracy, completeness, currency or reliability of that information is at your own risk.
Nothing in these terms and conditions limits or excludes our liability for
Subject to the foregoing, you agree that we (including, without limitation, our employees, directors and shareholders, and our suppliers) shall not be liable for:
Without limiting the effect of the foregoing, due to the inherent risks of using the internet, we cannot be liable for any damage to, or viruses that may infect, your computer equipment or any other property when you are using or browsing the Site or receiving Emails from us. The downloading or other acquisition of any materials or information through the Website is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or acquisition of such materials.
We will notify you of any such claims or proceedings and keep you informed as to the progress of such claims or proceedings.
This Policy addresses the main obligations of Travelscoop regarding data protection. It addresses the rights of Data Subjects in respect of their Personal Data under the Data Protection Legislation.
The procedures and principles set out herein must be followed at all times by the Company and its Associates.
We are committed not only to the letter of the law, but also to the spirit of the law and we place high importance on the correct, lawful, and fair handling of all Personal Data, respecting the legal rights, privacy, and trust of all individuals with whom we deal. This Policy refers to and incorporates our Data Security Statement which is a separate document.
Last updated: 01 May 2018.
All Definitions used in this Policy can be found in a separate Definitions document, which applies across all our policies.
2.1 Site User
A Site user is a user who uses our Site, but does not create an account and does not sign-in to our service in any way
2.2 Registered Site User
A Registered Site User is a Site User who creates an account and signs-in to our website in order to receive a more personalised experience.
2.3 Email Subscriber
An Email Subscriber is a Registered Site User who chooses to receive our Email Newsletter service.
3.1 Site User
When you use our Site we collect information about your online browsing behaviour and information about the device you are using to access our Site, including your IP address.
3.2 Registered Site User and Email Subscriber
In addition to the information collected for a Site User, you must provide us with your email address in order to create an account. You may choose to also provide us with your first name, last name and gender.
4.1 Site User
Information about our Site Users is collected on our behalf by Google Analytics, using a Google Analytics cookie. We use this information to determine how popular our Site content is, and how we can improve Site elements, such as navigation and design.
4.2 Registered Site User
Information about a Registered Site User is collected at the point of sign-up, and can be added to or amended via your Account page. Your email address forms the unique identifier for your account. Your first and last name is optional, and is only used to personalise our Site and Email. Your gender is optional, and is only used for internal reporting, insight and analysis.
4.3 Email Subscriber
Your email address is used to send our Email Newsletter. Emails are typically sent every other day. We may also send you email reminders of deals and offers that you have clicked on during the course of the day.
We only collect and use your personal information in accordance with data protection laws. Our grounds for processing your personal information are as follows:
We will only collect and process your personal information if you have consented for us to do so.
We may use and process some of your personal information where we have sensible and legitimate business grounds for doing so. Under European privacy laws there is a concept of "legitimate interests" as a justification for processing your personal information. Our legitimate interests for processing your personal information are:
From May 2018, you will have a right to object to our use of your personal information for these legitimate interests, including a right to object to profiling by us (see section 8 below).
We do not knowingly collect or store any personal information about children under the age of 16. If you are aged under 16 please get your parent or guardian's permission before you provide any personal information to us.
We do not share or sell personal information with any third-parties except in the following cases:
7.2. If required or permitted to do so by law;
7.3. If required to do so by any court, the Financial Conduct Authority or any other applicable regulatory, compliance, governmental or law enforcement agency;
7.4. If necessary in connection with legal proceedings or potential legal proceedings;
Your privacy is importance to us. All emails or other forms of communication directly from us to you will include clear instructions on how to unsubscribe. In addition to this, you can also email firstname.lastname@example.org. Section 9 below also sets out your other information rights.
You have very clear rights regarding the personal information we hold about you. These rights are:
9.1. Right to correct: the right to have your personal information rectified if it is inaccurate or incomplete;
9.2. Right to erase: the right to request that we delete or remove your personal information from our systems;
9.3. Right to restrict our use of your information: the right to 'block' us from using your personal information or limit the way in which we can use it;
9.4. Right to data portability: the right to request that we move, copy or transfer your personal information;
9.5. Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests, or where we use your personal information to carry out profiling to inform our market research and user demographics. If you raise an objection we will stop processing your personal information.
We will use reasonable efforts consistent with our legal duty to provide you with your rights in accordance with data protection legislation.
If you're not satisfied with the way any complaint you make in relation to your personal information is handled by us then you may be able to refer your complaint to the relevant data protection regulator. In the UK, this is the Information Commissioner's Office.
10.3. Some third-party technology we use (eg, embedded videos, social sharing) also drop cookies to improve your experience on their sites.
11.2 While we take reasonable precautions against possible security breaches of our website, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your personal account after use. If you share your password or leave your logged-in account unattended, your personal information or privacy may be compromised. If that happens, please report it at email@example.com. You must, if possible, change your password immediately. You can do this by clicking on the 'forgotten password' link on any sign-in page and following the instructions to create a new password. We cannot be held responsible for your failure to keep your password secure.
If you have any queries relating to our use of your personal information or any other related data protection questions, please contact us at firstname.lastname@example.org or write to the Data Protection Officer at Travelscoop, Kemp House, 152-160 City Road, London, EC1V 2NX.
Last updated and effective as of 1 May 2018.
Last updated: 01 May 2018
"Travelscoop / travelscoop.co.uk / we / us / our / the Company": relates to Mixed Message Media Ltd, trading as travelscoop.co.uk.
"Personal Data": any information relating to an identified or identifiable natural person that is processed by you or us as a result of, or in connection with, the provision of the Services; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data does not include anonymised data.
"Processing / processes / process": either any activity that involves the use of Personal Data or as the Data Protection Legislation may otherwise define processing, processes or process. It includes any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording. organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Processing also includes transferring Personal Data to third parties.
"Website / Site": The domains https://travelscoop.co.uk and all sub-domains.
All Definitions used in this Policy can be found in a separate Definitions document, which applies across all our policies.
We ensure that we, and all our employees, agents, contractors, volunteers, and other parties working on our behalf comply with the following technical data security measures when working with personal data:
We also ensure that the following measures are taken with respect to the collection, holding, and processing of personal data:
Physical address of the data servers holding customersí data
Our server infrastructure is located in Dublin, Ireland, at a secure Amazon Web Services (AWS) data centre. AWS is fully compliant with GDPR legislation. More information on the security of AWS services can be found at https://aws.amazon.com/security/.
All of the personal data that we hold is encrypted at rest, and all communications between our servers and database is encrypted. Our emails are also encrypted.
We strictly limit access to our live database to two key employees. It is possible for these two employees to access the personal data that we process on your behalf, but strict security protocols and processes mean that this only happens for the purposes of providing the services that we agree to provide to you. We do not provide access to your personal data held in our database to any third parties.
Our systems will work with your personal data when necessary to process it on your behalf (e.g. to provide our Email newsletter service). In order to provide technical assistance we might ask for access to your account and the personal data that you store in it, but that would only happen in extreme circumstances and with your permission.
Our main database is located in Dublin, London. We back up our live database every 5 minutes to two further Amazon Web Services facilities based in the EU region. In the event of service failure due to a physical or technical incident, our full system can be restored and redeployed into an unaffected region within 20 minutes, ensuring that you will be able to gain access to, and amend or delete, your personal data within a very short time frame.
Your passwords are protected by a strong one way hash algorithm. This means our employees canít see your passwords, and there is no way to retrieve them if forgotten. If you lose your password, you must reset it through triggering an automated email.